Cancellation Policy

Cancellations must be received by 11:00pm the day prior to the travel date. Cancellation requests received anytime after the date and time of service are non-refundable.

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Online Reservations

Please select your reservation type below:

Shuttles
to/from Phoenix

Shuttle between Prescott & Phoenix Sky Harbor Airport

To/From Sky Harbor Airport (Flying)
To/From Sky Harbor Airport (Not Flying)
To/From All Other Locations

Shuttles
to/from ERAU

Shuttle between Phoenix & Embry-Riddle Aeronautical University

To/From Sky Harbor Airport (Flying)
To/From Sky Harbor Airport (Not Flying)
To/From All Other Locations


All online reservations must be made at least 4 hours in advance of the departure time.  The Shuttle U cancellation policy applies to all reservations online or otherwise. ***When traveling with a child 2 or under please call to make a reservation. We will honor our online adult fare of $29.00 each way for you in these cases.  If you have any questions or concerns contact Shuttle U at 800-304-6114 or by email  This e-mail address is being protected from spambots. You need JavaScript enabled to view it .